Sivp2 believes that gaming should bring enjoyment, not stress. We provide a range of self-control tools and support resources so every member can enjoy the platform in a healthy and controlled way.
All control tools can be activated directly from your account settings.
We provide easy-to-use control tools so you always stay in control of your gaming experience.
Set the maximum deposit amount you are comfortable with over a set time period. Once the limit is reached, the sivp2 system will automatically block any additional deposits until the limit period resets — no exceptions.
Set a daily session time limit for your gaming. When the limit is approaching, sivp2 will send an in-app notification as a reminder so you are aware of how long you have been playing.
Need a short break? sivp2 members can activate a cooling-off period of 24 hours, 72 hours, or 7 days. During this period, your account cannot be used for playing or making new deposits.
If you feel you need to stop completely for a longer period, you can apply for self-exclusion for 1 month, 3 months, 6 months, or permanently. Your account will be blocked immediately and cannot be reopened before the period ends.
Easily monitor every transaction, gaming session, and betting record through your account dashboard. Full transparency helps you assess your playing habits and make smarter decisions.
The sivp2 support team is ready to assist you at any time. Whether you want to activate a control tool, understand how to stop playing, or simply need someone to talk to, we are here for you.
Sivp2 fully supports Responsible Gaming practices. Our platform is only open to individuals aged 18 years and above. If you or someone you know needs help, please contact our support team or refer to the professional help resources below.
For sivp2, Responsible Gaming is more than a slogan — it is at the core of how we operate. We recognise that online gambling can pose risks to certain individuals, and we therefore take full responsibility for ensuring our platform is used safely, mindfully, and in a controlled manner.
Our philosophy is simple: gaming should be an enjoyable leisure activity, not a source of stress, debt, or family conflict. When the fun starts to become a burden, sivp2 is there to help you find your balance again.
We actively invest in technology to detect risky gaming behaviour, train our support team in empathetic approaches, and make all self-control tools easily accessible directly from the member account — with no hassle and no overwhelming questions.
Always remember: Never bet with money you cannot afford to lose. Gambling should use entertainment funds — not money set aside for rent, food, or monthly bills. sivp2 encourages you to set a clear budget before starting each gaming session.
Many people do not realise their gaming habits have crossed healthy boundaries until the problem becomes serious. Understanding early warning signs is the most important first step. Here are some signs to watch out for:
If you identify any of the signs above in yourself, don't panic — acknowledging it is the bravest step you can take. sivp2 is ready to help you take appropriate action, including activating control tools or connecting you with professional support.
Take a few minutes to answer the following questions honestly. This is not an official test — it is simply a personal guide to help you assess your own gaming habits:
Have you ever wagered more than you planned in a single session?
Do you frequently think about gambling even when doing other things?
Have you ever borrowed money or sold belongings to fund your betting?
Have your family members or friends ever expressed concern about your gaming habits?
Do you play to relieve boredom, loneliness, or stress?
Have you ever tried to stop betting but failed to do so?
Do you feel guilty after a gaming session but continue anyway?
Is wagering causing financial problems in your daily life?
If you answered "Yes" to three or more the questions above, we encourage you to contact the sivp2 support team or speak with a professional counsellor. Remember, seeking help is a sign of strength, not weakness.
All sivp2 self-control tools are designed to be easy to use and take effect immediately. Here is a quick guide on how to activate each tool through your account:
Log in to your sivp2 account → go to Account Settings → select Responsible Limits → set daily, weekly, or monthly limits based on your means. These limits take effect immediately and can be lowered at any time. To raise a limit, a 7-day waiting period applies to ensure your decision is made with full awareness.
Choose the cooling-off period you need (24 hours, 72 hours, or 7 days). During this time, your account will be automatically blocked from all betting activity and deposits. Once the period ends, your account will be reopened automatically — unless you choose to extend it.
Self-exclusion is a stricter option compared to a regular break. You may apply through your account settings or by contacting sivp2 support directly. Available durations are 1 month, 3 months, 6 months, or permanent exclusion. During this period, the account cannot be accessed and you will not receive any promotions or marketing communications.
If you apply for permanent self-exclusion, your account will be permanently closed. Any remaining balance will be returned to you via your registered payment method within 5 business days.
Sivp2 takes seriously ensuring that our platform cannot be accessed by individuals under the age of 18. All new accounts go through a strict age verification process using official Malaysian identity documents. We use a trusted KYC (Know Your Customer) system to verify every new member.
If you have children or young family members using the same device, we encourage you to use parental control software to block access to online gambling websites. Some available options include:
If you suspect that someone under the age of 18 is using the sivp2 platform, please contact our support team immediately. We will investigate and close the account without delay.
Sivp2 understands that in certain situations, support from a professional is what's needed most. If you or someone you care about is dealing with a gambling problem, the following resources are available in Malaysia:
You don't have to face this alone. Seeking help is the smartest step you can take — and sivp2 will always support your choice to find well-being.
Set your entertainment budget before playing. Do not exceed it.
Set a session time limit and respect the reminders sent by the system.
Use the cool-off period when emotions or stress start to influence your decisions.
Contact our support team or a professional without any shame.